Solutions across the project lifecycle

Operational control from first enquiry to completed installation.

KExpert connects the commercial, purchasing, documentation, delivery, and field processes that determine whether a kitchen project runs on time.

Discuss your processesSee the platform

Sales

Move from enquiry to approved project with a complete history.

Capture leads, structure consultations, coordinate quotation revisions, and hand over confirmed work without losing customer commitments.

  • Lead routing and ownership
  • Quotation stages and revision history
  • Customer communication timeline
  • Controlled project handoff
18
Open opportunities
7
Quotes awaiting decision
Bianchi kitchenRevision 3Review
Rossi projectApprovedHandoff
Conti studioConsultationActive

Procurement + suppliers

Know what was ordered, confirmed, changed, and delayed.

Create purchase orders from project data, compare supplier confirmations, monitor dates, and escalate deviations before they affect installation.

  • Purchase order preparation
  • Confirmation matching
  • Supplier communication record
  • Delivery deviation alerts
Supplier confirmations Monitoring
PO-7734NorthlinePending
PO-7741FormaMatched
PO-7748Linea Pro2 changes
Agent finding
Requested delivery differs from confirmation by four days.

Project management

Give every stage a clear owner, deadline, and entry condition.

Structure the path from design approval through ordering, readiness, delivery, installation, and closure.

  • Configurable project stages
  • Dependencies and milestones
  • Team tasks and responsibilities
  • Exception-based working queues
KX-2048 · Project stages72% complete
  • ✓ Consultation and design
  • ✓ Contract and deposit
  • ● Procurement confirmation
  • ○ Delivery readiness
  • ○ Installation and sign-off

    • Documentation

    Keep every specification and approval connected to the project.

    Standardize document generation, naming, review, signatures, storage, and retrieval across commercial and operational teams.

    • Contracts and specifications
    • Approval and signature checks
    • Version-aware project links
    • Invoices, checklists, and handover files
    Project documents17 linked
    Specification v4ApprovedComplete
    Site checklistTeamComplete
    Customer sign-offCustomerRequired

    Delivery + installation

    Coordinate site readiness, product arrival, teams, and customer timing.

    Build a single installation plan with readiness checks, team capacity, delivery windows, site constraints, and sign-off.

    • Shared delivery and installation calendar
    • Site readiness checklist
    • Team skills and availability
    • Customer communication and completion evidence
    6
    This week
    1
    Readiness issue
    24 Sep · MilanoTeam 2Ready
    25 Sep · MonzaTeam 1Check site

    After-sales service

    Resolve post-installation work with context, ownership, and evidence.

    Connect issues to the original project, coordinate parts and visits, and preserve a transparent customer record.

    Service queue4 open
    KX-2024
    Replacement component ordered · visit date pending
    KX-2031
    Adjustment visit confirmed · customer notified

    Analytics + automation

    Manage the exceptions that affect margin, timing, and customer experience.

    Use connected operational data to track throughput, delay causes, workloads, conversion, supplier performance, and installation completion.

    94%
    Process completion
    3.2d
    Average approval time

    Digital customer experience

    Keep every customer update, document, and approval in one digital journey.

    The customer portal turns calls, paper forms, and status enquiries into clear self-service communication — branded for each kitchen studio and connected to the live project record.

    KKitchen Studio●   ?   ◉
    ⌕   Search orders
    WELCOME BACKMax MustermannCustomer no. 40414
    1 document needs your signatureReview now →

    My kitchen project

    Order10549Value€25,442StatusIn progress
    Design approvedIn productionDelivery
    ES
    Electronic consentSecure customer form
    Ready to sign
    First nameLast nameAddressPostcodeCityEmail address
    Data processing consentI have read and accept the privacy information.
    Customer signature
    ✓ Identity linked✓ Timestamp recorded✓ Archived in AI DMS
    Order status→Documents→Approvals→Electronic signature→AI DMS archive

    Your operating priorities first

    Choose the process that needs control now.

    KExpert can begin with one measurable workflow and expand as the operating model proves itself.

    Book a process review